diff --git a/apps/api/src/services/platform_operator_service.py b/apps/api/src/services/platform_operator_service.py
index 907581103..94bc6036b 100644
--- a/apps/api/src/services/platform_operator_service.py
+++ b/apps/api/src/services/platform_operator_service.py
@@ -7310,6 +7310,23 @@ async def get_run_detail(
 # Channel Events
 # =============================================================================
 
+
+def _exclusive_text_prefix_upper_bound(prefix: str) -> str:
+    if not prefix:
+        return ""
+    last = ord(prefix[-1])
+    if last >= 0x10FFFF:
+        return ""
+    return f"{prefix[:-1]}{chr(last + 1)}"
+
+
+def _provider_event_id_prefix_bounds(provider_prefix: str) -> tuple[str, str]:
+    prefix = provider_prefix.strip().lower()
+    if prefix and ":" not in prefix:
+        prefix = f"{prefix}:"
+    return prefix, _exclusive_text_prefix_upper_bound(prefix)
+
+
 async def list_recent_channel_events(
     *,
     project_id: str | None,
@@ -7332,23 +7349,17 @@ async def list_recent_channel_events(
         if channel_type is not None:
             stmt = stmt.where(AwoooPConversationEvent.channel_type == channel_type)
         if recent_provider_prefix is not None:
-            if ":" in recent_provider_prefix:
+            prefix_lower, prefix_upper = _provider_event_id_prefix_bounds(
+                recent_provider_prefix
+            )
+            if prefix_lower:
                 stmt = stmt.where(
-                    AwoooPConversationEvent.provider_event_id.like(
-                        f"{provider_prefix.strip()}%"
-                    )
+                    AwoooPConversationEvent.provider_event_id >= prefix_lower
                 )
-            else:
-                stmt = stmt.where(
-                    text(
-                        "LOWER(COALESCE("
-                        "NULLIF(source_envelope->>'provider', ''), "
-                        "NULLIF(split_part(provider_event_id, ':', 1), ''), "
-                        "channel_type"
-                        ")) = :recent_provider_prefix"
+                if prefix_upper:
+                    stmt = stmt.where(
+                        AwoooPConversationEvent.provider_event_id < prefix_upper
                     )
-                )
-                stmt = stmt.params(recent_provider_prefix=recent_provider_prefix)
             stmt = stmt.order_by(
                 AwoooPConversationEvent.received_at.desc(),
                 AwoooPConversationEvent.event_id.desc(),
diff --git a/apps/api/tests/test_awooop_conversation_event_hot_path_indexes.py b/apps/api/tests/test_awooop_conversation_event_hot_path_indexes.py
index 202f71e3a..27d746919 100644
--- a/apps/api/tests/test_awooop_conversation_event_hot_path_indexes.py
+++ b/apps/api/tests/test_awooop_conversation_event_hot_path_indexes.py
@@ -1,5 +1,7 @@
 from pathlib import Path
 
+from src.services.platform_operator_service import _provider_event_id_prefix_bounds
+
 ROOT = Path(__file__).resolve().parents[1]
 MIGRATION = "awooop_conversation_event_hot_path_indexes_2026-07-01.sql"
 ROLLBACK = "awooop_conversation_event_hot_path_indexes_2026-07-01_down.sql"
@@ -57,9 +59,9 @@ def test_provider_recent_indexes_match_live_hot_queries() -> None:
 
     assert "COALESCE(NULLIF(source_envelope->>'provider', '')" in coverage_source
     assert "ORDER BY received_at DESC" in coverage_source
-    assert "LOWER(COALESCE(NULLIF(source_envelope->>'provider', '')" in operator_source
-    assert "recent_provider_prefix" in operator_source
-    assert "NULLIF(split_part(provider_event_id, ':', 1), '')" in operator_source
+    assert "_provider_event_id_prefix_bounds" in operator_source
+    assert "provider_event_id >= prefix_lower" in operator_source
+    assert "provider_event_id < prefix_upper" in operator_source
 
     assert "idx_awooop_conv_event_project_provider_recent" in sql
     assert "idx_awooop_conv_event_project_provider_lower_recent" in sql
@@ -69,6 +71,18 @@ def test_provider_recent_indexes_match_live_hot_queries() -> None:
     assert "event_id DESC" in sql
 
 
+def test_recent_provider_prefix_uses_btree_range_bounds() -> None:
+    assert _provider_event_id_prefix_bounds("alertmanager") == (
+        "alertmanager:",
+        "alertmanager;",
+    )
+    assert _provider_event_id_prefix_bounds("alertmanager:received") == (
+        "alertmanager:received",
+        "alertmanager:receivee",
+    )
+    assert _provider_event_id_prefix_bounds(" SignOz ") == ("signoz:", "signoz;")
+
+
 def test_truth_chain_source_lookup_indexes_match_or_terms() -> None:
     sql = _migration_sql()
     truth_chain_source = _read("src/services/awooop_truth_chain_service.py")